Answers and support
Frequently asked questions
Clear answers on caring for cooking slabs and decorative salt lamps, delivery across Pakistan, and how we handle damaged shipments, exchanges, and order questions.
Shipping, returns, and terms are listed on their own pages for full detail.
Product care
Cooking slabs and decorative salt lamps are sensitive to water and sudden heat. Follow the care notes on each product page for seasoning, cleaning, and safe use.
Delivery across Pakistan
We ship to major cities and regions across Pakistan using standard delivery practices. Timelines and charges are shown at checkout before you place your order.
Damaged or wrong orders
If your shipment arrives damaged or incorrect, contact our support team with your order details so we can arrange an exchange or resolve the issue.
Still have a question?
Reach our support team for order inquiries, damaged shipments, or exchanges.